I started at Iglu Cruise in 2013 as a temporary admin assistant, I got employee of the month after the first 4 weeks...and here I am 6 years later! I have worked my way up through the customer care department, from an executive talking calls and replying to customer emails, a senior with more responsibility and complaints handling...Today I am the team leader for my amazing customer care team the P.A.C.K (Portsmouth Amazing Call Kittens)
In the words of Drake: “started from the bottom now we here”
Fun Facts: Love cats and love murder documentaries
Established in 1998, we are the UK and Europe’s largest specialist ski and cruise travel agency, trading through Igluski.com, Iglucruise.com and Planetcruise.co.uk.
Awards: In 2021 we won Best Large Cruise Agency at the Travel Weekly Agent Achievement Awards, in 2020 we won Top Partner for Cunard and Holland America, in 2020 we also won Best Online Travel Agency at the TTG Top 50 Awards, in 2019 we won CLIA Online Cruise Agent of the Year, Carnival UK Retail Partner of the Year, Princess Cruises Retailer of the Year, took Best Non-Retail Agent at the Wave Awards and also won Best Online Sales (UK) from Costa Cruises. During 2018 we won the Top Cruise, Ocean and River Agency at the TTG Top 50 Travel Agencies 2018 and also won Best Newcomer for the Eurozone 2018 with Royal Caribbean. Back in 2017 we were also recognised in The Leap 100 Fastest Growing Companies 2017.
Already working at Iglu.com?
Let’s recruit together and find your next colleague.