Diversity, Equity & Inclusion at Iglu
Iglu is committed to providing an inclusive and diverse environment for our employees.
In 2023 we launched our first diversity, equity, and inclusion survey to provide insights into how we are doing, and to help us create equity for all of our colleagues. This year we further refined the survey which is part of our larger efforts to understand Iglu as a whole and how we can continue to improve.
The insights provide us the opportunity to celebrate some of the success we’ve had while also giving us more detailed data about our workforce and guiding us about where we can deliver the most benefit to our employees.
Some of the highlights from our survey include:

We have succeeded in reducing unconscious bias in our organisation through a company wide training roll out. We also now know that applications to our roles at Iglu are diverse with over 31% of applications coming from ethnic minorities proving that we are an appealing employer to all. Our management masterclass programme is well underway and further development opportunities are being discussed at all levels.
Some of our DE&I initiatives
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Pride Ambassadors
We are proud to have a strong representation from LGBTQ+ communities at Iglu. A group of Pride Ambassadors help inform, educate and celebrate with lots of great information and activities for the whole company to enjoy.
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Mental Health
Throughout the year we highlight and recognise mental health, with awareness activities and a comprehensive toolkit. We have a dedicated team of Mental Health Ambassadors on hand to help guide colleagues who are suffering from poor mental health.
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Menopause Policy
We introduced our very first Menopause Policy in 2024, designed to recognise and alleviate some of the challenges women may face in the workplace due to Peri-menopause and Menopause.
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I am proud to work at Iglu, I love that it is a progressive environment with supportive managers and an inclusive culture which is safe.
Anonymous comment in the 2024 Annual Engagement Survey
About Iglu.com
Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.
Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.
Recent Accolades:
Travel Weekly Agent Achievement Awards 2025
Best Cruise Agency
Best Online/Call Centre
Wave Awards 2024
Best Specialist Cruise Agency
Best Online Agent
Best Workplaces in Travel 2024
2nd Place (Large Company)
TTG 2024
Top 50 Travel Agencies
Travel Weekly Agent Achievement Awards 2024
Cruise Agency of the Year
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