• Aged 16 or over.
• Ideally, 4 GCSEs at grade C / 4 or higher, including Maths and English.
• Must not already hold a L3 Travel Consultant Qualification.

The Course takes a minimum of 16 Months to complete, and yes! The entry salary for our Apprentices is currently £16,000

The qualification is Level 3 Travel Consultant, and of course- you will be supported by our in house training teams, a paired mentor/ team leader and by our training provider. We also have a designated apprentice lead for additional support. 

The course outline is below- this shows you how your training time with us will be broken down:

Phase 1: The Service Foundation (Months 1–9)

Before you sell the cruise, you must master the voyage.

You will start in our Customer Service Department, learning the intricate mechanics of the travel industry. By supporting our guests after they’ve booked, you will gain an unfiltered look at what makes or breaks a great holiday.

• Global Geography & Port Expertise: Become a walking atlas, mastering worldwide cruise ports to provide authentic, expert advice.
• The "Cost of Error" Mindset: Learn why detail matters—from visa requirements and medical protocols to the financial impact of a booking mistake.
• Industry Tech Mastery: Gain hands-on experience with Internal and external platforms.
• Compliance & Trust: Navigate the legalities of travel (Package Travel Regs, GDPR) to ensure every guest is protected and every transaction is secure.

The Goal: To build the technical confidence and product knowledge required.

Phase 2: Sales Excellence (Months 10–16)

Turn your knowledge into earning potential.

Having mastered the "how" of travel, you will transition into our Sales Department. Here, you won't just take orders; you will act as a consultant, using your foundation of trust to build high-value experiences.

• Consultative Selling: Move beyond scripts. Use your service background to match customers with the perfect cruise line, cabin type and itinerary, naturally identifying upsell opportunities that add genuine value.
• Commercial Acumen: Master complex costings. You’ll learn the vital difference between turnover and profit, understanding how to maximise margins while staying competitive.
• Relationship Management: Transition from "one-off" transactions to building a loyal client base through rapport, passion, and post-sale follow-up.
• Closing with Confidence: Use your deep product belief to overcome objections and turn inquiries into confirmed adventures.

The Goal: To graduate as a Level 3 Travel Consultant with a proven track record of sales success and elite customer satisfaction.

Our offices are in Cosham in Portsmouth- you need to be able to get yourself there everyday.

Applicants can apply whilst still in school but must be aged 16 or over by the time their apprenticeship starts.

Contrary to popular belief, there is no upper age limit for apprenticeships and anyone can start one at any point in their career.

Applicants must also live in England and must NOT be in full-time education at the point of starting their apprenticeship.

Apprentices are entitled to the same rights and benefits as any other new employee, including:

• Paid holidays
• Statutory sick pay
• Any benefits offered by the employer based on their age
• Any support offered by the employer such as mental health or coaching support. 

Apprentices are entitled to full pay for any time spent training.

No, apprenticeship programmes are fully funded by the Government.

The training will be provided at our Cosham offices; this will be delivered in our bespoke classroom facilities on site.

In addition to our own internal training team our apprentices are delivered through qualified external training provider partnerships. We have been vetted to ensure that we can support a successful training programme.