Customer Resolutions
We work hard behind the scenes to assist customers with any post-holiday concerns they may have. We work to ensure all communication is resolved within ABTA guidelines and to the best resolution for the customer and company. We are also responsible for maintaining our Facebook and Twitter chats. We respond to all of the great reviews being posted and provide excellent service on all social media platforms.
We work with all departments within the company to make sure our customers are getting the best experience we can offer pre and post-booking
Some of our team.
Why join Iglu.com?
We might be online, but we're real people who want to make a real impact and work together to create the best experiences for our customers. We've grown a lot and have now created a diverse, flexible, rewarding environment that strives to let everyone be the best version of themselves.
Our social calendar and regular educational trips mean that it is not all hard work. The social committee also allow us to give back to some great causes and initiatives. Plenty of reasons to enjoy life at Iglu.com.
