SysOps Engineer
This role is a hybrid role for an individual whose core skills lay in the System Administration/Operations world. Role is focused on maintaining our IT stack as well as researching and proposing
This role is a hybrid role for an individual whose core skills lay in the System Administration/Operations world. Role is focused on maintaining our IT stack as well as researching and proposing new solutions that could benefit Iglu.
The Team:
Highly specialised and cross trained team of friendly individuals. We are looking after numerous elements of the IT Infrastructure including OS, Networking, Cloud, and Security areas.
About Iglu:
Iglu.com, is a successful and award winning online travel agency specialising in Ski and Cruise holidays. Through our award winning brands Iglu Cruise, Planet Cruise and Iglu Ski, we provide expert service and exceptional ski and cruise holidays to locations around the world.
Key Responsibilities:
- Monitor performance of IT systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Design, develop, implement and coordinate systems, policies and procedures
- Lead relevant IT projects, including the design and implementation of new company IT systems and services
- Enjoy playing with scripts, APIs and strive to automate repetitive tasks.
- Windows Server and Linux administration
- Managing infrastructure monitoring tools (DataDog)
Skills & Experience:
We understand everyone has their strengths and performs to their best in different ways, but some of our most successful people here:
- Have an appetite for personal development
- Display great self awareness around time management and prioritisation
- Are diligent and conscientious
- Show adaptability and resilience
- Have personal drive
- Are solution focused
- Are trusted by others and offer support
- Communicate well with others within their own department and across the business
- Show accountability and embrace responsibility
- Have previous g-suite experience
- A good understanding of ITIL best practice change management principles.
- Windows OS and application deployment (MDT, PDQ)
- Experience with Mobile Device Management (MDM) software
- Exposure working with SAML/Single Sign-On service
- Experience with GSuite administration (including GAM tool)
- Knowledge of Active Directory, GPO, DHCP, DNS, TCP/IP, and VPN
- Network infrastructure management using Meraki
- Deploying and managing services in AWS (EC2)
- Veeam Backup & Replication
Why work for Iglu?
We strive on offering a great culture and working environment for everyone but don't just take our word for it, take a look at our values and some of the benefits below:
Our Values:
- Put People First
- Driven by our Customers
- Love what we do
- Bold and ambitious
Our Benefits:
- Hybrid and Remote working options
- Personal Development Program
- Discounted travel offers for family and friends
- Gym discounts at all major chains across the UK
- Mental Health and Wellbeing Support
- Electric Vehicle Scheme
- Simply Health Cash Plan
- Life Assurance for all
- Help shape the culture of Iglu by getting involved in our Charity or Social Committee
- Bi-annual Company Get Togethers
- Plus Many More
- Department
- IT
- Locations
- Portsmouth, Wimbledon, Homeworking
- Remote status
- Hybrid Remote
Colleagues
Why join Iglu.com?
We might be online, but we're real people who want to make a real impact and work together to create the best experiences for our customers. We've grown a lot and have now created a diverse, flexible, rewarding environment that strives to let everyone be the best version of themselves.
Our social calendar and regular educational trips mean that it is not all hard work. The social committee also allow us to give back to some great causes and initiatives. Plenty of reasons to enjoy life at Iglu.com.
About Iglu.com
Established in 1998, we are the UK and Europe’s largest specialist ski and cruise travel agency, trading through Igluski.com, Iglucruise.com and Planetcruise.co.uk.
Awards: In 2024 we won 2nd Place in Best Workplace in Travel (Large Company Category) at the Best Workplace in Travel Awards we also won Cruise Agency of the Year (Large Category) at the Travel Weekly Agent Achievement Awards, Outstanding Contribution - Princess Cruises, Highly Commended Partnership Achievement - HAL, Highly Commended Partnership Achievement - Carnival, Highly Commended Partnership - P&O Cruises at the Carnival Corporation Awards, also we won the Above & Beyond award at Celebrity Cruises Agent Appreciation Awards. In 2023 we won 3rd Best Workplace (Large Company Category) at the Best Workplaces in Travel Awards, in 2023 we also won Online/Call Centre Agency of the Year at the Travel Weekly Agent Achievement Awards, in 2023 we also won Best Ex-UK Producer in the MSC Champion Awards, in 2023 we also won Bronze in the Best Travel Company for Ski/Winter Sports at the British Travel Awards, in 2023 we also won Favorite Cruise Travel Agent - Highly Commended in the Wave Awards, in 2021 we won Best Large Cruise Agency at the Travel Weekly Agent Achievement Awards, in 2020 we won Top Partner for Cunard and Holland America, in 2020 we also won Best Online Travel Agency at the TTG Top 50 Awards, in 2019 we won CLIA Online Cruise Agent of the Year, Carnival UK Retail Partner of the Year, Princess Cruises Retailer of the Year, took Best Non-Retail Agent at the Wave Awards and also won Best Online Sales (UK) from Costa Cruises. During 2018 we won the Top Cruise, Ocean and River Agency at the TTG Top 50 Travel Agencies 2018 and also won Best Newcomer for the Eurozone 2018 with Royal Caribbean. Back in 2017 we were also recognised in The Leap 100 Fastest Growing Companies 2017.
SysOps Engineer
This role is a hybrid role for an individual whose core skills lay in the System Administration/Operations world. Role is focused on maintaining our IT stack as well as researching and proposing
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