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Iglu.com career site
Picture of Matt

Matt

Workforce Planning Manager – Cruise Sales

 

I started with Iglu in March 2019. I have over 10 years’ experience in Resource Planning and been part of 3 WFM integrations, with the most recent one being here at Iglu. This has enabled us to forecast our incoming calls and workload more accurately and enables us to get the right resource, in the right place at the right time. 

Over my career I have previously worked for Barclaycard, TUI and most recently Travel Republic and Emirates Holiday, so I am really excited to now be a part of the IGLU team. 


 

Some of my colleagues

Picture of Naomi
Naomi
Cruise Travel Expert
Picture of Sarah
Sarah
Head of Operational Excellence
Picture of Chris
Chris
Assistant Cruise Sales Manager
Picture of Sam
Sam
Cruise Travel Expert

About Iglu.com

 

Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.

Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.

Recent Accolades:

Travel Weekly Agent Achievement Awards 2025
Best Cruise Agency
Best Online/Call Centre

Wave Awards 2024
Best Specialist Cruise Agency
Best Online Agent

Best Workplaces in Travel 2024
2nd Place (Large Company)

TTG 2024
Top 50 Travel Agencies

Travel Weekly Agent Achievement Awards 2024
Cruise Agency of the Year 

Already working at Iglu.com?

Let’s recruit together and find your next colleague.

@iglu.com