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Iglu.com career site
Picture of Jennifer

Jennifer

Specialist Sales & Service Manager – Cruise Sales

I completed 3 years at University studying Tourism & Event Management before I started at Iglu as a Sales Agent. During my Sales Agent years, I was lucky enough to have some amazing FAM trips, and reap the rewards with the commission scheme which led me to get my mortgage for my own home. 

After having 1 successful year as a Sales Agent, I progressed to a Senior Sales Agent which then opened my eyes to wanting to further my career here at Iglu. I reached out to advise that I had an interest in progression and then I received lots of support to assist with my growth. Not long afterward the opportunity arrived to become an Assistant Sales Manager, this then led me to where I am now overseeing Tailor Made, I am now the Sales and Service Manager of the Hand-Crafted Specialist Team, also working closely with commercial and the after-sales for our customers.

Work with me

Some of my colleagues

Picture of Hannah
Hannah
Web & Sales Operations Manager
Picture of Derek
Derek
Cruise Travel Expert
Picture of Kyle
Kyle
Assistant Cruise Sales Manager
Picture of Naomi
Naomi
Cruise Travel Expert

About Iglu.com

 

Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.

Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.

Recent Accolades:

Travel Weekly Agent Achievement Awards 2025

  • Winner: Cruise Agency of the Year (Large Agency)

  • Winner: Online/Call Centre Agency of the Year

Wave Awards 2025

  • Winner: Best Online Agent

  • Highly Commended: Best Specialist Cruise Agent

UK Cruise Awards 2025 (Carnival UK)

  • Winner: Outstanding Contribution (Princess Cruises)

  • Winner: Outstanding Contribution (Holland America Line)

Celebrity Cruises Travel Agent Appreciation Awards 2025

  • Winner: Above and Beyond Award

Already working at Iglu.com?

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@iglu.com
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