I started working with Iglu in 2019. Travel has always been a part of me and my love for cruising went from strength to strength so when a job role came up with Iglu Cruise it was like it was meant to be. My knowledge and passion for cruises helped me within my sales role.
I have been with Iglu just under 3 years now and I have worked within the sales team & customer care where you are the main point of contact for our customers whether you are a part of booking their holiday, helping them resolve a query about their holiday or adding extras to enhance their holiday, our customers can relax and know that we have it all in hand.
I have now joined the Training Team as a Customer Care Training Coach, I use my knowledge from within all areas that I have worked to focus on the training that's needed to not only enhance the team already here but to make sure anyone who joins the company is confident and supported when they join our amazing family.
Established in 1998, we are the UK and Europe’s largest specialist ski and cruise travel agency, trading through Igluski.com, Iglucruise.com and Planetcruise.co.uk.
Awards: In 2021 we won Best Large Cruise Agency at the Travel Weekly Agent Achievement Awards, in 2020 we won Top Partner for Cunard and Holland America, in 2020 we also won Best Online Travel Agency at the TTG Top 50 Awards, in 2019 we won CLIA Online Cruise Agent of the Year, Carnival UK Retail Partner of the Year, Princess Cruises Retailer of the Year, took Best Non-Retail Agent at the Wave Awards and also won Best Online Sales (UK) from Costa Cruises. During 2018 we won the Top Cruise, Ocean and River Agency at the TTG Top 50 Travel Agencies 2018 and also won Best Newcomer for the Eurozone 2018 with Royal Caribbean. Back in 2017 we were also recognised in The Leap 100 Fastest Growing Companies 2017.
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