Working at Iglu
Amazing holiday experiences don’t just happen by chance.
As the largest independent travel agent in Europe we have hundreds of staff working behind the scenes to create everyone’s ideal cruise or ski holiday.
From Marketing and Sales to Customer Care and IT, we are proud to have a great bunch of people working from Wimbledon, Portsmouth and all over the country from their homes.
We’re passionate about travel and being the leaders in the industry, and that means getting the best people to join our teams!
To see our current vacancies, check out our various departments here and grow your career in the travel industry with Iglu.com
Why join Iglu.com?
We might be online, but we're real people who want to make a real impact and work together to create the best experiences for our customers. We've grown a lot and have now created a diverse, flexible, rewarding environment that strives to let everyone be the best version of themselves.
Our social calendar and regular educational trips mean that it is not all hard work. The social committee also allow us to give back to some great causes and initiatives. Plenty of reasons to enjoy life at Iglu.com.
Our Vacancies
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Operations Executive - Cancellations TeamCustomer Operations · Multiple locations · Hybrid Remote -
SysOps EngineerIT · Multiple locations · Hybrid Remote -
Affiliate Marketing Manager - Part TimeMarketing · Portsmouth, Wimbledon · Hybrid Remote -
Fulfillment Executive - CommercialCommercial · Multiple locations · Hybrid Remote -
Commercial Product Manager - Cruise (Tour Opera...Commercial · Wimbledon · Hybrid Remote -
Cruise Sales ConsultantCruise Sales · Portsmouth · Hybrid Remote -
Remote Cruise Sales ConsultantCruise Sales · Multiple locations · Hybrid Remote
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FP&A AnalystFinance · Wimbledon · Hybrid Remote -
International Cruise Sales Consultant (Spanish ...International · Multiple locations
The IGLU Journey
2023
Continued success
We've continued to see a huge demand in Cruise and Ski and we've had our most successful year to date, making 2023 another record breaking year in performance, industry awards and continued headcount growth.
2022
The cruise market booms once again
2022 saw us capitalise on the amazing customer demand and bounce back of the industry, making it a year of record breaking performance, industry awards and headcount growth.
2021
To the future
As we take the road to recovery and think about the growth we will begin again, we look forward to becoming an ever greater place to work and offering our customers that chance to travel once again
2020
The year that wasn't
The global pandemic rages on and like a lot of businesses we had some difficult times, but also some proud moments as we dug deep to keep delivering as a team
2019
Cementing our place
Our awards keep rolling in:
CLIA Online Cruise Agent of the Year, Carnival UK Retail Partner of the Year, Princess Cruises Retailer of the Year and the Wave Awards - Best Non-Retail Agent to name a few!
2018
Rapid growth
Iglu now employ over 430 employees
Planet Cruise launches its Irish website
2017
Aiming high
Iglu is named in City A.M’s fastest 100 growing companies in the UK
Planet Cruise launches its French, Spanish and Italian sites- world domination begins!
2015
First cruise show
Iglu host their first separate cruise and ski shows and we also win the Work Advisor Travel Employer of the Year Award (2015).
2013
Growth
Iglu.com buys Planet Cruise rocketing our employees up to 224. This same year we became the UK's largest cruise agent!
2012
Turnover
Our turnover is now £90 million and our employees grow to 145
2005
First million!
We made our first million in profit this year and start selling cruises!
2004
Iglu ventures
Iglu dabbles with various other holiday types such as Disneyland Paris, Lapland, Villas, Tropical holidays, Hotel Holidays & Canada.
Simone Clark joins Iglu and our employees grow to 109. This same year we make £22.1m in sales!
1999
Investment
Iglu acquired a first round of investment of £3.1 million from GeoCapital Partners in 1999 and other investors upping our employees to a total of 27 in 1999.
1998
Founded
Our CEO Richard Downs founded Iglu at the height of the internet boom in 1998 and consisted of just 20 employees!
Iglu Values
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Put people first
We are a friendly and approachable team, always supportive and helpful to those around us.
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Driven by our customers
We strive to ensure every customer had the best experience possible with Iglu.
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Love what we do
We are in the business of making people happy with wonderful holidays, and we have a great time doing it too!
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Bold and ambitious
We are always looking for ways to improve through listening to others, striving for innovation and adapting to change.
Some of our Iglu Benefits
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Electric Vehicle Scheme 🚗
Use a salary sacrific scheme to get a brand new electric vehicle!
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Life Assurance for all 🛡
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Gym Discounts 💪
Discounts at major gym chains across the UK
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Discounted travel offers for friends and family ✈
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Mental health and wellbeing support 🌻
We have 6 mental health first aiders in the business!
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Simply Health Cash Plan 👨⚕️
Resources
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Modern Slavery
You can view our latest statement here - https://www.iglu.com/modern-slavery-policy.pdf -
Gender Pay Gap Report
You can find the details of our Gender Pay Gap Report here - https://www.iglu.com/gender-pay-report.pdf -
Previous reports
Any of our previous reports and statements are available upon request to hr@iglu.com
About Iglu.com
Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.
Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.
Recent Accolades:
Wave Awards 2024
Best Specialist Cruise Agency
Best Online Agent
Best Workplaces in Travel 2024
2nd Place (Large Company)
TTG 2024
Top 50 Travel Agencies
Travel Weekly Agent Achievement Awards 2024
Cruise Agency of the Year
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