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Iglu.com career site
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Richard

Service Delivery Manager – IT

I've been at Iglu since the mid 2022 and joined with a strong background in IT Service Delivery. Leading our IT Service Desk team entails ensuring they deliver a first class service to our internal customers, whilst improving our ways of working with IT across Iglu. Additionally I'm responsible for the majority of our IT Policies and Processes and ensuring that we deliver IT Services within their agreed service levels to the business.

Some of my colleagues

Picture of Davide
Davide
Lead Software Engineer
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Matt
Head of IT Service Operations
Picture of Diana
Diana
Software Engineer

About Iglu.com

 

Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.

Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.

Recent Accolades:

Wave Awards 2024
Best Specialist Cruise Agency
Best Online Agent

Best Workplaces in Travel 2024
2nd Place (Large Company)

TTG 2024
Top 50 Travel Agencies

Travel Weekly Agent Achievement Awards 2024
Cruise Agency of the Year 

Already working at Iglu.com?

Let’s recruit together and find your next colleague.

@iglu.com