Siobhan
Chief Operations Officer – The Leadership TeamI have the fantastic job of overseeing all operational aspects of Iglu's business, including sales, service, customer experience, and people & culture. I joined Iglu in 2019, bringing a wealth of travel operations and leadership experience from 17 years in TUI's Specialist Division, Global Transformation Director for Dnata Travel, and consulting as Business Transformation Director for Marelo Ltd. I am extremely passionate about ensuring a customer and people-centric approach to everything we do at Iglu.
Some of my colleagues
About Iglu.com
Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.
Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.
Recent Accolades:
Travel Weekly Agent Achievement Awards 2025
Winner: Cruise Agency of the Year (Large Agency)
Winner: Online/Call Centre Agency of the Year
Wave Awards 2025
Winner: Best Online Agent
Highly Commended: Best Specialist Cruise Agent
UK Cruise Awards 2025 (Carnival UK)
Winner: Outstanding Contribution (Princess Cruises)
Winner: Outstanding Contribution (Holland America Line)
Celebrity Cruises Travel Agent Appreciation Awards 2025
Winner: Above and Beyond Award
Already working at Iglu.com?
Let’s recruit together and find your next colleague.