Senior Accounts Payable Officer
Join Iglu as a Senior AP Officer, ensuring payment integrity for our Ski and Cruise brands. Manage high-volume matching in PAYWISE, lead the AP team, and resolve supplier queries with precision.
Role Purpose:
This is an exciting opportunity to join the Finance team of a successful online travel agency specialising in Ski and Cruise holidays. Through our award-winning brands Iglu Cruise, Planet Cruise and Iglu Ski, we provide expert service and exceptional holidays to locations around the world.
The AP matching team is responsible for checking the integrity of all supplier statements received by Iglu and matching this data to our booking system. This is an integral part of the Finance function, with responsibility for matching all data uploaded to our PAYWISE system and building key relationships with our suppliers.
In this senior role you will authorise and validate all matching, troubleshoot issues with our auto-match functionality and approve statements for payment release by the Transactional Finance Manager.
Key Responsibilities:
Matching
Matching Supplier Statements in PAYWISE – Cruise/Ski/Ancillaries.
Matching Enett (Virtual Credit Card) Statements in PAYWISE.
Identify issues on our booking system and classify internal actions required.
Responsibility for ensuring all payments made to suppliers are correct and that we’ve checked bookings subject to low deposits.
Sending out remittances once payments are approved.
Raising supplier payments in Bankline. Ensuring we adhere to all supplier payment terms.
Responsible for all Supplier Queries received via email.
Responsible for all Internal Queries received via email / GChat.
Escalation of queries to other departments in the business.
Approving
Quality control of the Internal Actions assigned to bookings in Paywise for accuracy and feedback to the wider team and other departments. Troubleshoot errors to prevent them happening.
Approval of all matching submitted by the Accounts Payable Assistants.
Completeness of transactions and adherence to deadline.
Reconciliation stage in Paywise. Matching payments to the Bank rec.
Authorisation of payments.
Skills and Experience:
Experience within a high-volume finance department ideally within Travel.
Proficiency in Excel to an intermediate standard at least.
Skilled in planning, organisation and prioritising workload efficiently.
People Management experience is a plus.
Behavioural Role Fit:
Proactive and self-motivated and a strong communicator.
Team Player.
Quick learner with enthusiasm and a ‘can-do’ attitude.
Cool and calm demeanour and someone who is used to a busy demanding environment and managing tight deadlines.
Key Performance Indicators:
Ensure all suppliers are paid in accordance with payment terms. Regular check-ins with the team.
Ensure even distribution of workload throughout the team + cover for annual leave and illness.
Foster a collaborative and productive environment to meet performance targets and deadlines (yourself and the team).
Why Join Iglu?
Iglu.com is the UK’s largest specialist ski and cruise travel agency, we pride ourselves on our first-hand knowledge of the unique packages and holiday experiences we offer.
Hybrid working options, you must be based in the UK
Discounted travel offers for family and friends
Gym discounts at all major chains across the UK
Mental Health and Wellbeing Support
Electric Vehicle Scheme
24/7 Online GP Service
Life Assurance for all
Help shape the culture of Iglu by getting involved in our Charity or Social Committee
Bi-annual Company Get Togethers
This role is full time- normal working hours are 9am- 5.30pm.
Wimbledon
Why join Iglu.com?
We might be online, but we're real people who want to make a real impact and work together to create the best experiences for our customers. We've grown a lot and have now created a diverse, flexible, rewarding environment that strives to let everyone be the best version of themselves.
Our social calendar and regular educational trips mean that it is not all hard work. The social committee also allow us to give back to some great causes and initiatives. Plenty of reasons to enjoy life at Iglu.com.
About Iglu.com
Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.
Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.
Recent Accolades:
Travel Weekly Agent Achievement Awards 2025
Best Cruise Agency
Best Online/Call Centre
Wave Awards 2024
Best Specialist Cruise Agency
Best Online Agent
Best Workplaces in Travel 2024
2nd Place (Large Company)
TTG 2024
Top 50 Travel Agencies
Travel Weekly Agent Achievement Awards 2024
Cruise Agency of the Year
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