Tamsin GladwellCustomer Experience Executive – Customer Relations
I have worked within the travel industry for over 17 years. I have worked for major high street travel agencies as well as being a self employed personal travel advisor; selling a variety of different holidays.
I have always had a passion for cruises, and have been lucky enough to cruise with P&O, Princess, NCL to name but a few, so in 2018 I jumped at the chance to join Iglu.
When I started with Iglu I worked within the Customer Care team, answering calls and emails and assisting our customers with any after sales queries.
I now work in our fantastic Customer Resolution Team. We are responsible for answering all Social Media messages, and reviews. And assisting customers where ever possible with their queries and making sure we maintain our high standard of service across all Social Media platforms.