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Iglu.com career site
Picture of Sarah

Sarah

Head of Operational Excellence – Cruise Sales

I started my career as an Apprentice for Thomson Holidays before they merged with First Choice to be TUI. I worked my way up through Assistant Manager up to Manager resulting in 10 years of service here. Since then, I have adopted a beautiful little girl and came across a fantastic opportunity with Iglu when it was time for me to return to work.

Iglu has been responsible for some incredible opportunities for me, being lucky enough to travel the world, experience some exceptional ships and work with some of the most amazing people you could wish for.

I am a passionate and driven person and as such, worked my way up in various posts from Cruise Expert to Team Leader, International Sales Team Leader looking after our Italian, Spanish, Irish, and French Sales Departments, onto Sales Manager for UK, Head Of Sales UK & Ireland before my Head of Operational Excellence where I am now. 

The company is going from strength to strength and it's lovely to be with a company who invests so heavily in not only their own growth but the growth of our team too.

Work with me

Some of my colleagues

Picture of Glenn
Glenn
Cruise Travel Expert
Picture of Rob
Rob
Assistant Cruise Sales Manager
Picture of Derek
Derek
Cruise Travel Expert
Picture of Saam
Saam
Service & Sales Director

About Iglu.com

 

Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.

Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.

Recent Accolades:

Travel Weekly Agent Achievement Awards 2025

  • Winner: Cruise Agency of the Year (Large Agency)

  • Winner: Online/Call Centre Agency of the Year

Wave Awards 2025

  • Winner: Best Online Agent

  • Highly Commended: Best Specialist Cruise Agent

UK Cruise Awards 2025 (Carnival UK)

  • Winner: Outstanding Contribution (Princess Cruises)

  • Winner: Outstanding Contribution (Holland America Line)

Celebrity Cruises Travel Agent Appreciation Awards 2025

  • Winner: Above and Beyond Award

Already working at Iglu.com?

Let’s recruit together and find your next colleague.

@iglu.com
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