The Customer Experience team's main responsibility is to create and embed a customer-centric culture within our business. We are here to put our customers at the heart of decision making with a programme of continuous improvement of our customers' experience.
All roles within the business are critical in Customer Centricity! We need each of you to help us improve our customers' journeys and increase customer satisfaction.
Every day is different and we have an absolutely amazing team!
‘People will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ (Maya Angelou)
