Welcome to Iglu!
We can't wait for you to join us...
In the meantime, we have put together some information on this page which may answer some of your burning questions and give you some more background on Iglu and who we are!
Our Brands
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Cruise sales for UK customers
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UK & International cruise sales
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Ski holiday sales
Handy Information
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Our Portsmouth office has a number of hot-desk options and will also be where you come for your introductory Welcome Session. The office is close to the M27 and has plenty of parking. On your first day in the office, you will need to go to our Tech Bar on the Ground Floor to obtain your pass. Just buzz on arrival for someone to let you in and show you the way.
We have a number of options around us for lunch, the quickest is a cafe within Selco next door, or within a 10 min walk (few mins drive) is a Tesco Superstore, Subway, Costa, KFC, McDonalds and Greggs. A Co-op and Starbucks is also within walking distance, a bit further but more scenic next to a lake!
If you need to arrange accommodation, the nearest hotels are The Village Hotel, Portsmouth and Premier Inn (Port Solent).
Address: Unit 6 Quay Point, Northarbour Road, Cosham PO6 3TD
What3Words Location:
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Our office is within Wimbledon Quarter Shopping Centre, just a few moments from the Wimbledon train station platform.
From Public Transport:
Exit the station into the shopping centre, our office is just after the umbrellas, past the circular railings. The unit number is 227, but there is no Iglu markings externally.By Car:
Park in the Wimbledon Quarter car park, enter the shopping centre to the top level to locate the Huddle space. If you are going to be driving to the Wimbledon office on your first day, ask for details to sign up for a parking account.On your first visit please ring the doorbell to gain access. If you are visiting regularly you will be issued with an ID card.
We are centrally located in Wimbledon and therefore surrounded by lunch options including a Tesco Metro, M&S Food, Costa and many more.
If you need to arrange accommodation there is a Premier Inn (Wimbledon Broadway) 10 minutes walk away.
Address: Unit 227, Wimbledon Quarter, Queens Road SW19 8ND -
We wear casual (but smartish) clothes in our offices, but there is no specific dress code.
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If you have been hired into our sales team you will attend a 2-day welcome session in your first week with us, which gives you all the information you need about Iglu.
If you have been hired into our general office team (all non-sales roles) you will attend a 2-day welcome session within the first 6 weeks of your arrival. -
You will be provided with your essential IT equipment on your first day. If you will be in the office this will be in person, if you will be working remotely this may be sent to you in advance. Kit includes a laptop, keyboard and mouse, plus a monitor for working at home. Set up instructions will be provided with your equipment.
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In both Portsmouth and Wimbledon we have kitchens with fridges, microwaves, tea/coffee and dishwashers.
Occasionally we have our supplier partners visit our offices and supply a free lunch, look out for these events when you are settled in.
Some people have specific desks allocated but many are hot desks available to all. We have a 'desk booking sheet' in both offices to note when you will be in the office, this also has a map of hot desks for you to find when you come in. Desks all have a network cable and monitor ready to plug and play. -
Introduction to our teams
The team with ultimate responsibility for the product we sell to customers, the price they pay and the proposition they buy.
Our customer facing sales agents are always going the extra mile for our customers, creating and booking them on the most magical holiday.
Our operations teams ensure the process is smooth from the moment a holiday is booked until they return home and provide their feedback!
A large team with diverse responsibilities including SEO, content, social media, design, paid ads, email, CRM and partnerships with our suppliers!
The finance team are responsible for accurate accounting and control of the company's money through robust processes, reporting, budgets, forecasts and compliance.
Looking after not only our HR function, but recruitment, internal communications and employee engagement, the People & Culture team are here to help.
One of our largest teams, IT are responsible for our technical equipment, networks, security, functionality and ensure we are always ahead of the latest innovation.
The Digital Product team are tasked with maintaining and improving the functionality of our customer sites ensuring the user experience is leading edge and innovative.
Iglu Ski
The starting point of Iglu more than 25 years ago, our dedicated Ski team look after all our ski product, sales and operations. Iglu Ski is the biggest ski travel agent in the UK and offers holidays to over 280 ski resorts across 18 countries!
Our Vision, Mission & Values
Our Vision
To be the world's leading seller of cruise and ski holidays
Our Mission
At Iglu.com we aim to be the world’s leading seller of cruise and ski holidays by making it incredibly easy for customers to find and book the best possible holidays.
We will do that by systematically solving the points of friction customers have in finding and booking their cruise and ski holidays; by constantly innovating our business to make it as efficient and scalable as possible; by striving to create value for all our partners; and by being a great place to work to attract and retain the best people in the industry.
Over the next few years we will continue to invest in our industry-leading eCommerce platform; improve our offering to drive greater customer and partner loyalty, expand our cruise business internationally, and continue to strive to be a great place to work where staff feel valued and that they have ownership over what they do.
Socials!
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Office Socials
At the start of each month we enjoy a social event within our offices. In Portsmouth this is likely to be a Tuesday and happens during the day. In Wimbledon this is usually the first Thursday after work.
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Virtual Socials
Every quarter we also host a virtual social with prizes and fun for all our homeworkers to join in with everyone else. These events usually take place in the evening.
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Bi Annual Parties
Iglu holds two parties a year, Summer and Christmas. In 2025 our parties will take place on Thursday 12 June (London) and Thursday 11th December (Reading)
Iglu Voice
Iglu Voice brings together our employee surveys, the suggestion box, feedback requests and polls.
We are committed to giving everyone a voice at Iglu, for you to directly contribute to positive change and to help shape our future, creating an even better place to work! Through Iglu VOICE we will also keep you up to date on all the actions we take which are driven by your ideas, insight and input.
About Iglu.com
Iglu is the UK's largest independent specialist cruise and ski travel agency. We pride ourselves on providing expert advice on the widest range of holidays at competitive prices. Founded in 1998 in London, Iglu has grown from a small startup to one of the country’s leading digital travel agencies. Our mission is to help people achieve their travel dreams.
Iglu.com operates in the UK under the Iglu Cruise and Iglu Ski brands, as well as the Planet Cruise brand internationally. By offering more than 20,000 cruises and over 6 million ski holidays, no matter where you want to go or what you want to do, Iglu makes it easy and stress free with award-winning sales and customer support.
Recent Accolades:
Travel Weekly Agent Achievement Awards 2025
Best Cruise Agency
Best Online/Call Centre
Wave Awards 2024
Best Specialist Cruise Agency
Best Online Agent
Best Workplaces in Travel 2024
2nd Place (Large Company)
TTG 2024
Top 50 Travel Agencies
Travel Weekly Agent Achievement Awards 2024
Cruise Agency of the Year
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