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Invoicing Administrator

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Role Purpose

The Invoicing Administrator will provide an efficient service to our customers, ensuring our high levels of customer service are maintained at every stage of the booking. The post holders will check off all invoices to ensure all details are correct, they will liaise with tour operators if any of the details are incorrect and ensure the amendments have been actioned.

Key Responsibilities:

  • Checking all details on high volumes of invoices
  • Ensuring Invoices are processed correctly
  • Sending out client documentation
  • Negotiating with suppliers on amendment charges and other issues
  • Chase operators for outstanding documents
  • Answering customer questions regarding travel documentation
  • Logging notes onto in house database
  • Support and work closely with other departments including Accounts, Sales and Customer Care Teams
  • Prioritise workload and find solutions based on the issue at hand
  • Other duties as required

Skills and Experience:

  • PC literate – knowledge of Word, Excel and Outlook
  • A good understanding of the current data protection and privacy legislation
  • Ideally experience in a numeracy or administrative role

Behavioral Role Fit: 

  • Accuracy and strong attention to detail
  • Organizational skills
  • Supportive
  • Proactive & enthusiastic
  • Ability to use own initiative
  • The ability to communicate effectively both internally and externally at all levels
  • Team Player
  • Excellent Time Management Skills


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PO6 3TD Portsmouth Directions

Why join Iglu.com?

We might be online, but we're real people who want to make a real impact and work together to create the best experiences for our customers. We've grown a lot and have now created a diverse, flexible, rewarding environment that strives to let everyone be the best version of themselves. 

Our social calendar and regular educational trips mean that it is not all hard work. The charity committee also allow us to give back to some great causes and initiatives. Plenty of reasons to enjoy life at Iglu.com.



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