We have a exciting opportunity to join Iglu as a Invoicing Administrator, working within our Finance team the Invoicing Administrator will provide an efficient service to our customers, ensuring our high levels of customer service are maintained at every stage of the booking. 

The post holders will check off all invoices to ensure all details are correct, they will liaise with tour operators if any of the details are incorrect and ensure the amendments have been actioned.

Key Responsibilities:

• Checking all details on high volumes of invoices
• Ensuring Invoices are processed correctly
• Sending out client documentation
• Negotiating with suppliers on amendment charges and other issues
• Chase operators for outstanding documents
• Answering customer questions regarding travel documentation
• Logging notes onto in house database
• Support and work closely with other departments including Accounts, Sales and Customer Care Teams
• Prioritise workload and find solutions based on the issue at hand
• Other duties as required

Skills and Experience:

• PC literate 
• A good understanding of the current data protection and privacy legislation
• Ideally experience in a numeracy or administrative role

Behavioral Role Fit:

• Accuracy and strong attention to detail
• Organizational skills
• Supportive
• Proactive & enthusiastic
• Ability to use own initiative
• The ability to communicate effectively both internally and externally at all levels
• Team Player
• Excellent Time Management Skills